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May
8
Introducing AutoSSL: Free SSL Certificates For All Domains
Posted by Stefan Popescu on 08 May 2017 04:30 PM
Introducing AutoSSL

We’re excited to announce the activation of AutoSSL, a feature that will contribute to enhanced security and performance by providing free SSL certificates for all domains hosted at MaxterHost. It is a fantastic addition to our feature list.

The internet is steadily moving towards the secure HTTPS as a default protocol. A while ago, an SSL certificate was only necessary for websites that processed sensitive data. However, nowadays having an SSL certificate is an important factor for the search engine standing and a requirement for using the latest and fastest HTTP/2 protocol.

What is AutoSSL?

AutoSSL is the solution to one of the biggest pain points that exists for every cPanel & WHM user: SSL purchasing, installation and renewal. With AutoSSL, there are no more forms to fill out, no more certificates to manually copy into place and no more renewal fees. Your websites are automatically secured with a Domain Validated SSL certificate. Perhaps more exciting is the fact that your coverage will never lapse, because at expiration time a new SSL is requested and automatically installed.

Best part of it: The SSL certificates are totally free of charge and provide the same level of security as a regular commercial SSL certificate.

The SSL certificates are currently issued and signed by cPanel, Inc. (Powered by Comodo).

How do you enable AutoSSL?

AutoSSL is enabled automatically for all accounts hosted on our servers.

The SSL certificates are issued automatically for domains and subdomains that pass a Domain Control Validation (DCV) test, which proves ownership of the domain.

Existing domains that point to our server should already have an SSL certificate issued by now. When you add a new domain or account, AutoSSL will issue an SSL certificate within 24 hours.

How does the Domain Control Validation (DCV) work?

As part of the Domain Control Validation (DCV), an automatically-generated plain text file will be placed inside the document root of your domain (usually inside the “public_html” folder). The SSL Certificate Authority attempts to fetch this file to make sure that the domain is hosted on our server. After successful validation, the SSL certificate is automatically issued and installed.

To pass the DCV test, you should assure that:

  • The domain is valid and points to our nameservers
  • The text file can be accessed publicly (i.e. no password protection is in place, no htaccess rules deny access, the permissions are set correctly, etc.)
  • If there are any faulty rules in your .htaccess file, the system will be unable to initiate the validation process

How can I check if I have an SSL certificate installed?

There are various methods to verify the existence and validity of an SSL certificate. You can go to cPanel » SSL/TLS and check if there’s already an SSL certificate stored and installed. Another way to verify is to run an SSL test at Qualys SSL Labs: https://www.ssllabs.com/ssltest/

I already have an SSL certificate. Will AutoSSL replace it?

AutoSSL will only replace SSL certificates that are invalid, self-signed, or are due to expire within 15 days. If you don’t want AutoSSL to replace your existing SSL certificate, please make sure that it’s installed correctly and it is renewed at least 16 days before expiration.

Can I access cPanel, WHM and Webmail using my domain now?

Yes, AutoSSL has SNI support for cPanel, WHM and Webmail to allow you to access these services through your own domain, instead of our server’s hostname. This was a feature awaited by many of our clients.

My domain has CloudFlare enabled. Why doesn’t it have an SSL certificate installed?

Domains behind CloudFlare cannot pass the DCV test, thus AutoSSL cannot issue SSL certificates for these domains. However, CloudFlare provides free SSL certificates through Universal SSL. To enable SSL/HTTPS for a domain behind CloudFlare, you should issue a CloudFlare Origin SSL in CloudFlare’s control panel and manually install it in cPanel. There’s currently no automated way to do this, unfortunately.

Need an SSL certificate with Organization Validation or Extended Validation (Green Bar)?

For websites that require a higher level of trust and authentication, we offer a wide variety of SSL certificates (Wildcard, Organization Validation, Extended Validation, etc.) at competitive prices.

Extended Validation (EV) SSL Certificates – Offers the highest trust level by enabling the green bar. The green address bar prominently displays your company name and provides highly visual assurance to customers that your site is secure – immediately giving them the confidence to complete their transaction.

Organization Validation (OV) SSL Certificates – In the case of an OV certificate, the CA performs a much more substantial validation process. Additional vetted company information is displayed to customers when clicking on the Secure Site Seal, giving enhanced visibility in who is behind the site and building enhanced trust.

Please get in touch with us if you’d like to have a consultation and free quote for a commercial SSL certificate.

If you have any questions or concerns in regards to AutoSSL, please don’t hesitate to open a ticket or email us.

Graphic credit: Lock icon by Svengraph http://svengraph.deviantart.com/


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Apr
28
Adjustment of Money Back Guarantee
Posted by Stefan Popescu on 28 April 2017 11:00 AM

At MaxterHost, we're confident about the quality of our services and strive to (over)achieve the expectations of all our clients. For this reason, we offer a Money Back Guarantee to give new clients who have not signed up with us before a sense of safety and trust.

Due to internal reasons and to prevent abuse of this guarantee, we have decided to reduce the period from 45 days to 15 days with immediate effect. We consider that 15 days should be a reasonable period to decide whether our services fulfill all requirements and expectations. Should you for any reason decide to cancel your hosting account within 15 days after the sign-up, we'll fully refund the hosting fee.

Our main focus is to create a loyal and lifelong relationship with our clients - new and existing. We're open to feedback and believe that there's a solution to almost any problem. Should you encounter any issue with our services or have a suggestion of improvement, we'd be more than happy to hear from you. Please feel free to contact Customer Service or Management at any time. Your feedback is always welcome and appreciated.


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Sep
1
Scheduled Upgrade to PHP 5.6
Posted by Stefan Popescu on 01 September 2016 08:01 PM

With the PHP 5.5 branch reaching the end of its support time-frame, we will be upgrading all servers that are still running PHP 5.5 as the native version to PHP 5.6.

The upgrade to PHP 5.6 is scheduled to take place on 02 September 2016.

Most improvements in PHP 5.6 have no impact on existing code. There are a few incompatibilities and new features that should be considered, but overall the upgrade to PHP 5.6 should be seamless for almost all websites.

What effects could the upgrade have on your website and scripts?

If you have a rather old website and your scripts aren’t up-to-date, this might cause compatibility issues, where PHP errors and warnings would occur. These errors are normally logged in the file "error_log" inside the "public_html" folder and its sub-folders.

How should you prepare for the upgrade?

You should make sure that all your scripts are upgraded to the latest version available and are compatible with PHP 5.6. Not only is this required to assure compatibility with the latest PHP standards, but it’s also very important and essential in order to protect your website from any possible security vulnerabilities.

Many popular scripts (WordPress, Joomla, Magento, etc.) can be easily updated using Softaculous, our free script auto-installer, which you can find inside cPanel under the Software/Services group. To import an existing installation, please follow the import guide and then run the upgrade by following the upgrade guide.

If you're a developer or have a custom website programmed in PHP, there's an official guide for migrating from PHP 5.5. to PHP 5.6.

How you can keep using an older, unsupported PHP version

For all clients who aren't prepared for the upgrade to PHP 5.6 yet, we offer the possibility to enable an older PHP version for your account, with the help of CloudLinux HardenedPHP. If you still require PHP 5.5 until you upgrade your scripts/website, you can enable it under cPanel » Select PHP Version.

However, please note that it's highly recommended to use the latest supported version of PHP for security and performance reasons. An older PHP version should only be enabled temporary, during the transitional phase while you upgrade your scripts/website.

Should you have any questions or concerns in regards to this upgrade, please don’t hesitate to let us know.


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Feb
2
cPanel Security Policy Temporary Disabled
Posted by Stefan Popescu on 02 February 2016 03:10 PM

Due to an incompatibility between cPanel 54 and our client area system (WHMCS), we have temporary disabled the security policy that limits access from trusted IPs. The security questions no longer appear when you login from an unknown IP address.

We have already reported this bug to WHMCS and await the investigation of their developers and a solution. The security questions will be re-enabled once these compatibility issues have been fixed.

Thank you for your understanding.


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Aug
19
Upgrade to PHP 5.5 (native)
Posted by Stefan Popescu on 19 August 2015 10:33 AM

With the PHP 5.4 branch nearing the end of its support time-frame on 14 September 2015, we will be upgrading all servers that are still running PHP 5.4 to PHP 5.5.

The upgrade to PHP 5.5 is scheduled to take place on 01 September 2015. A future upgrade to PHP 5.6 will presumably follow next year in June 2016.

How does this affect your website and scripts? If you have a rather old website and your scripts aren’t up-to-date, this might cause compatibility issues, where PHP errors and warnings would occur.

Should you still require PHP 5.4 until you upgrade your scripts and website, you can enable it under cPanel » Select PHP Version, but please note that we will disable PHP 5.4 completely on 14 October 2015, or as soon as a security vulnerability is discovered; whichever comes first.

How should you prepare for the upgrade? You should make sure that all your scripts are upgraded to the latest version available and are compatible with PHP 5.5. Not only is this required to assure compatibility with the latest PHP standards, it’s also very important and essential in order to close any possible security vulnerabilities.

Many popular scripts (WordPress, Joomla, Magento, etc.) can be easily updated using Softaculous, our free script auto-installer, which you can find inside cPanel under the Software/Services group. To import an existing installation, please follow this guide and then upgrade it by following this guide.


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