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Knowledgebase : Security
If you have forgotten your security questions, please contact our technical support department to reset them for you. Reseller clients with access to WHM can reset the security questions of a cPanel account by following these steps: * Login to WHM u...
The 403 Forbidden error can be caused by multiple factors: * MODSECURITY RULE TRIGGERED * A ModSecurity rule is triggered by one of your scripts or by your request/input. ModSecurity is a WAF (Web Application Firewall) that protects your website fr...
Unless there is a known issue reported on our Network Status [https://my.maxterhost.com/serverstatus.php] page, your IP address is most probably blocked by the firewall due to various reasons (e.g. due to failed login attepts, too many connections, etc.)....
If you have forgotten your password for cPanel/WHM, you can easily reset it in our client area by following these steps: * Login to our client area at https://my.maxterhost.com/clientarea.php [https://my.maxterhost.com/clientarea.php] * In the top n...
As of 15 October 2014, our servers no longer accept connections over the SSLv2 and SSLv3 protocols. This restriction is due to the "Poodle" security vulnerability [http://googleonlinesecurity.blogspot.co.uk/2014/10/this-poodle-bites-exploiting-ssl-30.html...
If you have lost your password, send an email to customer service. We will generate a new password for you and send it to the email address on file. The billing password can be retrieved instantly here: http://billing.maxterhost.com
This is a good idea since the new account password was sent to you via e-mail, which may be intercepted. Although it is very unlikely that the e-mail MaxterHost sent you notifying you that your account was setup had been intercepted by a third party, it i...
Windows XP by default does not support the TLS protocol and mainly relies on the old SSLv3 protocol. The SSLv2 and SSLv3 protocols are disabled [https://support.maxterhost.com/index.php?/Knowledgebase/Article/View/251/0/why-are-secure-connections-over-the...
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