RSS Feed
Knowledgebase : cPanel/WHM
If you have forgotten your security questions, please contact our technical support department to reset them for you. Reseller clients with access to WHM can reset the security questions of a cPanel account by following these steps: * Login to WHM u...
Unless there is a known issue reported on our Network Status [https://my.maxterhost.com/serverstatus.php] page, your IP address is most probably blocked by the firewall due to various reasons (e.g. due to failed login attepts, too many connections, etc.)....
If you have forgotten your password for cPanel/WHM, you can easily reset it in our client area by following these steps: * Login to our client area at https://my.maxterhost.com/clientarea.php [https://my.maxterhost.com/clientarea.php] * In the top n...
As of the 1st of November 2013, we are using the CloudLinux PHP Selector, which allows you to switch between various PHP versions and configure them based on your requirements. Due to compatibility reasons, it is no longer possible to use a custom php....
For shared hosting accounts, you can request our customer care department to change your username. If you have a reseller account, you cannot change the username.
We support media streaming over HTTP. To accomplish this, you would create a .ram file that calls your actual audio/video file. In your .ram file (or metafile) it should contain an actual address with the media file, such as http://yourdomain.com/filenam...
If you have lost your password, send an email to customer service. We will generate a new password for you and send it to the email address on file. The billing password can be retrieved instantly here: http://billing.maxterhost.com
There are four places where you will need to use your system password to gain access: 1. Telnet/SSH access to your account. Your system login and system password is required. 2. FTP access through your system username to your account requires your...
Once you get a confirmation page stating that your password has been changed, your new password is in effect. Your account password is changed instantly everywhere you will need.
LiveZilla Live Chat Software